In this course participants will learn to close deals and exceed monthly targets. Our elite trainers will show you the art of retaining clients and enhance your knowledge of best practice in Service Excellence. Extending your understanding of the Service Cycle and improving your knowledge of Customer Service management will help improve turnover and manage disputes should they arise. The course will also help developing your knowledge of customer service partnerships and is designed to both educate and challenge.

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Training Dates

  • 28-30 January 2020, Capetown, RSA
  • 9-11 March 2020, Johannesburg, RSA
  • 4-6 May 2020, Durban, RSA
  • 20-22 April 2020, Gaborone, Botswana

Affiliated Quality Partners