Performance Management Masterclass

SKU: N/A Category:

Description

Workshop Objectives

By the end of the course, participants will be able to:

  • Define performance management, its objectives and various responsibilities
  • List the main phases in a performance management cycle and how to manage each for optimum results
  • Develop tangible and intangible measures of performance
  • Create business-based objectives, including ‘SMART’ targets, measures and key performance indicators (KPIs)
  • Define coaching and list the 5 steps for conducting optimal coaching sessions
  • Conduct effective performance appraisal meetings
  • Identify ways of rewarding and recognizing employees

Additional information

Course Dates

27 -31 March 2023 Johannesburg RSA, 24 -27 April 2023 Lusaka Zambia