Mastering Negotiation, Persuasion & Critical Thinking

About the Course

Negotiation is about far more than money and business. It’s about dealing with people and it’s also about getting the outcome you want from many different business situations with both clients and colleagues. Mostly, we negotiate with people we have an ongoing business relationship with rather than people we will see once only and never again. Because these are really business partners, we should want to achieve a Win/Win situation as the best outcome for both parties rather than viewing negotiation as a competition in which we are the sole victors. You also need to know and understand who you are dealing with and be sensitive to their situations. All this means that human relationship skills, persuasion, strategic and critical thinking, and negotiation skills are involved. 

So, this 5-day interactive Mastering Negotiation, Persuasion & Critical Thinking training course is about something other than BATNA and the theoretical approaches to negotiation that delegates may have covered previously. Rather, it focuses on enabling today’s global negotiators to become proficient in a diverse range of practical new competencies and soft skills to reach mutually beneficial agreements. It will begin by delving into detailed planning and preparation, including analysing the negotiation style and strategic profiling of the negotiation partners. This training program will then move on to explore many new and vital aspects of successful negotiating, including emotional influences and biases (including behavioural economics), the impact of communications (including intercultural interference), and dealing with conflict and difficult situations, before moving on to practice and prepare for your successful negotiations in the future.