Stakeholder Management Masterclass

A Stakeholder is a person, group or organisation that has an interest in an organisation because they are affected by its operations or can affect its operations. Stakeholders have an impact on every organisation, public or private sector – some are internal, others are external, but the higher priority stakeholders must be engaged, their expectations understood, and strategies developed, planned, and implemented to recognise and address their concerns. All groups of stakeholders must be identified and treated equitably as part of good governance. Stakeholder management involves hard and soft skills, with some understanding of human nature, culture and communications added, finished off with the ability to influence and negotiate with integrity.

This Stakeholder Management Masterclass training course will introduce the delegates to the relevant tools and techniques, as well as a leading standard, that will help them to engage and manage stakeholders effectively and efficiently, including learning the stakeholder management processes, developing an understanding of human behaviour and how to influence it, analysing and planning communication strategies, as well as using the techniques of principled negotiation and influencing without authority, to achieve the delegate’s goals. This will be achieved with a mixture of short theory blocks, backed by many interactive exercises and role plays, to help the participants practice their newly learned skills in a safe learning environment.